ARC was incorporated in 1992 and is a privately owned limited company. ARC offers experience in IT Support, Managed Backup, Cloud Services and Internet Connectivity to over 300 clients predominately within the SME market. ARC are an ISO 9001 certified company we ensure the highest quality of standards and industry best practice.
In providing cost-effective solutions to its customers, ARC aims to meet its clients’ requirements with a helpful personal touch and a complete range of in-house services.
Our employees are the key to our success and we are proud to say our team always delivers on technical proficiency, customer care and dedication. Our consultants are experienced professionals who have spent the majority of their careers working within the IT sector. This makes our consultants acutely aware of the importance of their role supporting our customers IT systems.
We aim to build strong customer relationships resulting in a high year on year customer retention rate. We always work closely with our clients to ensure their IT expectations are delivered. We offer a comprehensive portfolio of IT data and voice services enabling us to tailor solutions to meet our customers IT objectives. In July 2011 we relocated our head-office to Basildon, Essex to a purpose built 10,000sqft premises. The office is also home to our ISP partner ChunkyChips which together we share a newly built N+1 datacentre facility.