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ARC offers IT maintenance support agreements for businesses with or without in-house IT support staff.

• If your business does not employee IT personnel and you require IT support then ARC is the perfect partner for engaging the role of your IT helpdesk. Our hassle-free cost effective personalised support packages enable you to call on us for any IT related problems. Together with our experience in telecommunications we are able to become a single source provider for all your systems requirements.
• If your business already has an IT department but you would like the assurance of a support team to assist you in the time of need then an ARC support agreement will give you piece of mind you have the partnership of a team ready to help out.
• If your business requires a fully managed outsourced IT department then we have the experience and expertise to deploy an on-site team to become your IT helpdesk. There are many advantages to a fully outsourced package such as holiday and sickness cover included, call escalation, access to senior engineering support and knowledge, dedicated account manager to assist with on-going IT strategy projects, 24/7 cover and continuity to your IT goals.

Please contact us to discuss how we can help you.

Our services cover:-

• IT support maintenance agreement
• IT consultancy and project management
• Fully managed outsourced IT departments
• Single location, Multi-site, Local & Nationwide coverage
• Pro-active services from 365/24/7 network monitoring to managed off-site backups
• ISP hosting services from co-location server hosting to virtual cloud server hosting
• Connection's from ADSL to dedicated GB's Internet feeds
• Hardware and software procurement
• Server Installation and upgrades
• Virtualisation and consolidation projects
• Network security audits and solutions
• Unified Communications (UC)

Formed in 1992, ARC has almost two decades of experience so your systems are in good hands.

ARC has the resources to deliver a customer service that is of the highest quality. Our employees are the key to our success and we are proud to say that our team always delivers on technical proficiency, customer care and dedication.

Every business has unique expectations from their IT systems so we approach this by personalising our support packages to exactly match your business requirements. Be it first, second, or third line, remote or on-site support, we create a support profile to suit your business.

We make sure our clients always receive the attention they expect and repeatedly ask the question, how can we offer a better service than our competitors? We say, 'Easy, we listen to our clients!'

• Personalised support contracts to suit your needs
• Single location, Multi-site, Local & Nationwide coverage
• Cost effective, IT supports cover
• Almost two decades of experience
• We understand client expectations
• Industry trained technical team
• 24/7/365 support agreements
• Remote and/or on-site engineers
• Pro-active services from 365/24/7 network monitoring to managed off-site backups
• Loan equipment
• Dedicated account manager