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ON-Protection is a pioneering service that monitors your IT systems 24/7/365. The service monitors key elements of your network as well as critical services/applications and creates round-the-clock alerts in response to any perceived problem. Text or e-mail alerts are sent should any problems occur which are acted upon within minutes. You get peace-of-mind from knowing that we are constantly monitoring your systems to ensure that: Windows services, such as Microsoft Exchange (email), SQL Server (database) and other critical applications are all operating correctly.

The latest Microsoft and Windows updates and service packs have been installed and your security systems such as intrusion prevention updates, anti-virus and anti-spyware are running and up-to-date. Using our monitoring software, we can monitor your servers throughout the day - any problems, or potential problems are reported directly to you and a resolution agreed.

Hosted Email SPAM and Virus Filter - is an external e-mail protection system that provides off-site protection from SPAM and virus emails. By blocking threat e-mails before they are delivered to your system prevents an attack from reaching your network. By deploying the approach of scanning emails before reaching your systems ensures another layer of security has been passed.

Implementing our Email Anti-Spam Filter is a very simple and easy process. It can be up and running within minutes. All that is required is a change of delivery from your SMTP gateway to ours and then you are protected! As simple as that!

You will have access to our control panel to enable you to white and black list domain names, add new domains and provide statistics for all of your email delivery.

Even in its most basic form spam lowers the productivity of your business and interrupts genuine communications. In more serious cases spammers deploy malicious software throughout organisations to steal sensitive data. A compromised system may also be used as part of a "zombie network" through which more spam email can be sent; causing damage to the reputation of your business and the potential infection of your associates. Providing greater levels of protection to meet your organisation's email security needs. Please contact sales@arcsystems.co.uk to arrange a free 1 month trail of our service.

Managed Backup - Have you ever stopped and wondered just how safe and reliable your backups are? Have you ever encountered problems restoring a file or worse a server? Can your provider guarantee a fix time for your servers using your current backup system? These questions are important for a solid business continuity plan and such planning is often missing within SME's that can not afford a robust backup plan. Due to having the unfortunate experience of tapes failing and finding out when they are required that they have not been inserted we built our own bespoke backup system. Our Managed Backup Service provides a secure, compliant backup and recovery for all your business needs, whether you're running Windows, VMware, Linux, SQL Server, Microsoft Exchange and SharePoint, or other platforms. Your data is duplicated and encrypted, and recovery is as simple as point and click. The service is completely managed by us and does not require any intervention from the end user. No tapes or tape drives are used so reducing your capital outlay. Tape backups, and tape data recovery, cost too much and take too long to use.

Features:-

• Managed daily backups monitored by our database system and checked for errors. Enables the ability to recover files fast and easy on a day-to-day basis.
• In the event of a server breakdown we have the ability to recover the failed server to other hardware or Virtual server so considerably speeding up the SLA of a server recovery.
• Backups are stored off-site so in the event of a catastrophic office failure we recover from the off-site backups to loan servers which can be accessed either through a remote VPN or delivered to a site of your choice.

High Availability - Disaster Recovery and business continuity planning is essential and we will be more than pleased to provide a managed proposal using our expertise in this field. For example Double-Take Availability provides affordable data protection, ensures minimal data loss and enables immediate recovery from any system outage. Double-Take Availability continuously captures changes as they happen and replicates those changes to one or more servers at any location, over any distance, so you always have access to a current copy of your data, applications and operating system.

By hosting your disaster recovery servers off-site at our datacentre your have assurance that you production servers are replicating and being monitored by our support team.

If your environment is a virtual one and uses Windows Server 2008 Hyper-V™ or VMware® vSphere, Double-Take Availability can replicate virtual machines from one virtualisation host to another in real time and automatically fail over those virtual machines to your hosted off-site servers in the event of an outage or disaster. We are able to support Windows and Linux, OSs and physical or virtual servers. It is possible to replicate entire virtual machines from one host to another for VMware® vSphere and Microsoft® Hyper-V™ environments; regardless of the Application or platform, so you can ensure critical services and applications are always available.

Please call us to discuss your business continuity plan and we will be happy to give you guidance based on our expertise.

Below is a diagram depicting how your data is stored and transported.