About us
Thirty years of progress, with the future always in focus
We’ve been doing what we do for over 30 years now. But whilst we’re extremely proud of our history, we’re all about the future: predicting emerging tech trends and constantly innovating to ensure you stay ahead.
The Arc difference
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc.
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Years’ experience
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Customers
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Employees
We care. A lot.
We’ve got the tech expertise – of course we have – but what sets us apart is the uncommon level of service we provide. We care about your business, and we’ll get to know it inside out to make sure it can thrive.
Our mission: we partner with our customers, understanding their world to support and empower them. Taking technology, we solve real business challenges with a team that cares and who deliver meaningful impact.
Success fuelled by collaboration.
Although always professional, ours is a fun and friendly culture, where collaboration and continuous improvement thrive.
Our team values open communication, invests in personal growth and takes pride in creating an environment that supports both individual and collective success. Our company values – or CATCH – cover:
Customer: our clients are at the heart of everything we do
Accountable: accepting responsibility for one’s actions and outcomes
Transformative: we embrace change and actively seek opportunities to improve
Collaborative: we partner with clients for shared success
Honest: we operate with unwavering honesty
Arc in brief.
Reliability and expertise have shaped our approach from the start. Ever since our founder, James, was made redundant from his old IT job on the way to a customer but still turned up anyway, we ensure our customers can always rely on us.
With a focus on long-term partnerships and responsive service, we support businesses with trusted IT solutions.
“For any business looking to strengthen its IT capabilities, we highly recommend Arc”
Eoin Henry, Digital Marketing & IT Supervisor at Duckworth & Kent
Latest news
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Learn moreBackup & Recovery | June 11, 2026
Our data centre infrastructure upgradeLast week, we successfully completed a major upgrade and modernisation of our Basildon data centre infrastructure, delivering significant improvements in resilience, operational efficiency, energy consumption and future scalability. This project…
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Learn moreNews | June 1, 2026
We’re shortlisted for two UK Business Tech AwardsFollowing a year of continued growth, innovation and investment in our people and services, we’re proud to share that we’ve been shortlisted for two UK Business Tech Awards. The nominations…
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Learn moreAI & Data | May 21, 2026
Getting started with Power BI: our no-nonsense guideMost people first open Microsoft Power BI for the same reason: they need more than what spreadsheets can offer. Perhaps you’re dealing with sales reports that take hours to update…
To stay the best, we need the best
We believe a business is only ever as good as its people. And we’re always on the lookout for good people. Whether you’re interested in the tech or customer side of our business, take a look at our latest career opportunities.