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ARC SUPPORT

With over 25 years in the IT managed services industry, we are expertly qualified to support your systems and build a successful business relationship with you and your team.

MANAGED IT
SUPPORT
Bespoke Response Times
Inclusive Parts and Labour
Advanced Monitoring
Technical Account Manager
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CO-MANAGED IT SUPPORT
IT Manager Support
Holiday & Sickness Cover
Project & Supply
Unlimited 3rd Line Support
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ADDITIONAL SUPPORT OPTIONS
24/7/365 Ad Hoc or Full Cover
On-site Tech Days
Full Time IT Technician
Virtual IT Director
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PROJECT & CONSULTANCY
Cloud Solutions
Servers & Workstations
Network Installations
Solution Design
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For more information on our Arc Support services click on an area of interest above, call us on 01268 288 100 or get in touch.

IT SUPPORT SERVICES

MANAGED IT SUPPORT

Our Managed IT Support package, provides access to everything your business needs to maintain an efficient IT infrastructure. This package provides unlimited remote and on-site response and includes all serviceable parts and labour at a fixed fee. This will ensure that your IT systems work for the business and your budget is kept under control.

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CO-MANAGED IT SUPPORT

Do you want to bolster your existing IT team, be it to provide access to additional manpower, technical knowledge, holiday and sickness cover or project delivery? Arc Systems can provide an extension to your in-house expertise, providing access to our experienced engineers and consultants to assist with your existing infrastructure, and help with planning for the future.

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ADDITIONAL SUPPORT OPTIONS

Sometimes our clients’ want that little bit extra outside of industry standard support agreements.

At Arc Systems, we have taken the most popular requests, customised these as bolt-on services, and they can be applied to either of our managed or co-managed IT support packages.

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PROJECT & CONSULTANCY

Our project & consultancy support is all about helping clients make well-informed, strategic decisions that meet their corporate goals.

We work alongside organisations of all sizes, providing turnkey support on specific time-bound projects, advising on strategy and migration planning.

We also review current IT infrastructure on a regular basis helping to design a more secure operating environment when needed.

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