Arc Systems have been providing IT Services to businesses across Essex for more than 30 years. Our commitment and expertise have helped us to become the partner of choice to businesses across Braintree.
Arc Systems provide a host of cloud and IT services to customers throughout Braintree. IT support makes up a big part of what we do, and we pride ourselves on offering a high-end service for our customers in Braintree and the rest of Essex.
In-house IT support can be expensive, especially for new businesses. That’s why we provide bespoke remote IT support services tailored to the needs of your business and budget. However, we can also arrange on-site visits if a crucial issue arises.
We provide award-winning customer service, receiving consistently positive reviews from our clients. Plus, our fixed monthly fees allow you to easily incorporate expert IT support into your financial business plan.
We provide a comprehensive suite of IT support solutions:
Our Full IT Support package gives you access to everything your business needs to maintain an efficient IT infrastructure.
Bolster your existing IT teams by having access to additional manpower, technical knowledge, project delivery and holiday and sickness cover. We act as an extension to your in-house expertise. Our experienced engineers and consultants can assist you with daily IT issues as well as help plan for the future.
Mainstream IT generally sits on a Microsoft platform; therefore, a Microsoft accredited partner must support you. As a Microsoft Gold Partner, specialising in small and mid-market, we have the ear and support of Microsoft, ensuring you gain access to the highest levels of support.
At Arc, we are regular subjects to professional audits and our quality management processes are approved by British Standards. In addition, we are an ISO 9001 quality approved managed service provider which ensures that our customers receive a consistent and high level of service across the board.
You can rest assured that you are in safe hands when you entrust your support to Arc Systems.
Cloud computing has transformed the business community. As a result, an increasing number of companies are introducing flexible working schedules, removing the requirement to work in the office five days a week.
Thousands of employees have begun to work remotely 2-3 days every week, in some cases full time. However, these employees still need to access files, data and other items hosted via their office network from home. If all companies still relied on on-site storage servers, this would be impossible.
Enter cloud computing.
Cloud computing enables the delivery of all computing services, including databases, storage, servers, software, intelligence and more, via the internet (The Cloud).
Cloud solutions allow your employees to input data, produce presentations, save documents and share statistics anywhere in the world with an internet connection.
The cloud provides a secure online location where approved users can connect and share work together in real-time, with new documents ready to be viewed directly after uploading.
The benefits are limitless. Save time and energy by backing-up employees’ data via the cloud, meaning no work is lost in the case of theft, loss or damages. Therefore, the cloud can easily become part of your company’s disaster recovery plan. Additionally, the cloud encrypts the data it stores, protecting it from unauthorised visitors. So, overall, cloud solutions can help optimise your businesses’ cyber security levels and prevent cyber attacks.
Do you want to reinforce your IT team to provide access to additional human resources, technical knowledge, holiday and sickness cover, or project delivery? Arc Systems can extend your in-house expertise; our experienced technicians and consultants can help your growing business build a solid internal IT infrastructure that remains safe and secure. In addition, we can adapt your service level depending on the needs of your business.
Arc Systems have been solving some of the most complex IT issues for businesses in Braintree for over 30-years. We offer so much more than just ‘fixing PC’s’ with high-level cyber security packages to various cloud solutions. We can help your growing business develop a resilient IT infrastructure. So invest in our secure, reliable, cost-effective IT support company today. We also team up with some of the biggest partners in the business, including Sophos, Mimecast and Microsoft. All our contracts are entirely transparent; we explain everything in plain language, ensuring you’re aware of precisely what you’re signing up for.
We already partner with many companies across Braintree; our 30 years of experience means we can deal with any IT challenges and provide reliable solutions.
Our response times are unrivalled, with our SLAs ranging from instant response to eight hours. In addition, we provide your business with a dedicated business manager who understands your requirements and provides a bespoke service that fits your budget.
At Arc, our employees are the key to our success. Our team works with technical proficiency, the highest level of customer care and unrivalled dedication. From our Engineers and Consultants who are accredited in the critical areas of IT to our Admin Team & Support Staff without whom we wouldn’t function. As experienced professionals, we have spent most of our careers working within the IT sector and understand the importance of an effective IT system for any business.
We believe contracts should always be transparent with no hidden fees or additional costs. Therefore, we explain our terms in plain English so you know exactly what to expect and there are no hidden surprises.
If you run a business in Braintree and are looking for reliable and professional IT support, we’re here to help. We work with businesses of all sizes, providing them with a service they know they can rely on.
Use the form via our contact page to get in touch today. We will be happy to provide more information about our service and its benefits.
Arc Systems work efficiently throughout Essex, providing professional services to improve IT support in your local area.
We operate across Braintree and its subsidiaries:
Can’t see your area? We work with businesses big and small, providing them with dedicated IT support. Call 01268 288100 to get in touch today.
IT Support Vs. IT Helpdesks: Which One Do I Need?
What is the internet of things?
How Arc Systems Stays Sustainable and Eco-Friendly
What is Cyber Security? 5 Key Types of Security Businesses Need
Cybersecurity in the Era of Remote Work
What is first line IT support? Why every business needs it in 2024
A Beginner’s Guide To Cloud Computing in 2024