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IT SUPPORT IN BASILDON

Arc Systems are based in Basildon and subsequently provide many of the local businesses in the area with their IT Support. Our reputation in the area is second-to-none and have continued to maintain solid and professional working relationships with our customers in the town and surrounding areas.

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LOCAL IT SUPPORT BASILDON

HOW CAN ARC SYSTEMS HELP

Arc Systems provide a host of cloud and IT services to customers throughout Basildon. IT support makes up a big part of what we do and we pride ourselves on offering a high-end service for our customers in Basildon and the rest of Essex.

IT support is often a big expenditure for businesses and having your own internal IT department is not always affordable, especially for new businesses. Our range of IT support services provide the perfect solution. Read below for more details.

ARC'S IT SUPPORT SERVICE

Our IT support service is incredibly flexible and can be used for almost any type of business that needs fast and reliable support. All our services come with a dedicated account manager, which means there’s no confusion about who to contact when you require our services.

We offer a range of IT support services that include full IT support, standby support and fully outsourced IT support. In addition to this, we also provide an IT support service for managers. No matter what type of set up your business uses, we can provide support that you can rely on when you need it most.

Our standby support service is excellent for businesses that don’t anticipate a need for regular IT support. Working on a fixed fee, it enables you to benefit from both remote and on-site IT support as and when you need it.

PROVIDING SUPPORT FOR LOCAL COMPANIES

We have a great relationship with a number of companies in Basildon and our 25 years’ worth of experience means we’re equipped to deal with any kind of IT-related problem. Even if your company already has an IT department, we can offer additional advice, support and consultancy.

We have a range of SLAs that vary from eight hours to instant response. Your dedicated business manager will be able to discuss your exact requirements and come up with a service that meets the needs of your business and is suitable for your budget.

HOW TO GET IN TOUCH

If you run a business in Basildon and are looking for reliable and professional IT support then we’re here to help. We work with businesses of all sizes, providing them with a service they know they can rely on.

Use the form below to get in touch now and we’ll be happy to provide more information about how our service works and the benefits it can provide your business.

GET IN TOUCH

ACCREDITATIONS

NEWS & ADVICE

Arc has unrivalled knowledge across a number of IT related fields and we're committed to keeping you up to date with the factors that could affect you. Read our blogs for the latest IT insights, Arc News and Updates & Advice.

No firewall? You’re playing with fire

Posted on: 13 February 2019
One question we’re often asked at Arc Systems is: ‘What’s a firewall and why does my business need one?’ The simple answer is a firewall acts as a kind of gatekeeper between the internet and your IT network. However modern firewalls do so much than this! At Arc Systems...
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