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Why Should I Consider Cloud Based Solutions With Arc?

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The “cloud” has been here longer than most think, just without the fashionable name! At Arc, we have a great pedigree behind us and the services to take you forward. For more information on our Cloud-based solutions and services, click on an area of interest below, call 01268 288 100, or get in touch.

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What We Do

Cloud Systems

Hosted Desktop (DaaS)

Hosted Desktop & Windows Virtual Desktop


Full desktop replacement for a consistent working experience from any location. Highly available and resilient systems with centralised security. Our Hosted Desktop services can encompass all user IT costs into one easy to budget per user, per month expense. Depending on your requirements we have the facilities to host your infrastructure in our bespoke Tier 2 datacentre within Azure or a hybrid of both solutions to meet your business requirements.

Why Arc Cloud?

At Arc, we truly believe in choice and offering our clients the correct solution for them.

Owning our own private data centre facility enables us to offer either a full or hybrid private cloud solution and our relationship with Microsoft means we can also provide full or hybrid public cloud.

It really does come down to what is the most suitable for your business, be it functionality, security, control or cost. At Arc Systems you won’t be boxed in.

What’s Included

  • Window 10 Desktop
  • Office 365 Apps
  • Dedicated or 365 Exchange Email
  • Email Security
  • Endpoint Protection
  • Managed Firewall
  • 24/7 Monitoring
  • Inclusive Backup and High Availability
  • Full IT Support


By including a hosted desktop for your business, you can provide your employees with the flexibility of working from home. They can access the entire IT infrastructure remotely by logging in securely and verifying their employee status.

Microsoft 365 & Office 365

The Power of 365 Combined


Microsoft 365 and Office 365 solutions provide the latest in Office 365 products, Windows 10 integration and Security. With a wide range of solutions, Arc Systems can assist with procurement, migrations and configuration of all 365 solutions. As a Microsoft Cloud Service Provider we have the experience and knowledge to assist with migrations, deployments or to simply supply licences.

Microsoft 365 and Office 365 platforms provide a highly available solution for emails, data and applications whilst providing the latest software versions all for a simple monthly fee. Using the latest technologies can help improve staff productivity and collaboration, with solutions such as Teams businesses can work from any location and continue to communicate via instant message, audio or video chat.

What’s Included

  • Expert Technical Support
  • Highly Available Cloud Solution
  • Latest Office Applications
  • Simply Month Per User Cost
  • Teams Collaboration
  • Document Sharing
  • On-Prem to Cloud Migrations


Want to find out more? Read all about the benefits of Microsoft 365 for your business.

Private Cloud

Bespoke Cloud Based Solutions


Our dedicated datacentre allows Arc Systems to provide bespoke solutions to our customers at competitive rates. Dedicated VPS servers inclusive of backup, firewall and support can be built to host custom applications or systems that require high availability and fast access. From Windows to Linux platforms we can tailor a solution to exactly what you need with the flexibility and scalability to easily expand the solution.

What’s Included

  • Dedicated Resource
  • Virtual Private Server
  • Dedicated Firewall
  • Full Support
  • Pro-active Monitoring


Not sure how your business will benefit from the cloud? Find out all about the advantages of cloud systems here.

Public Cloud

Azure / Public Cloud


Achieve your goals with the freedom and flexibility to build, manage and deploy your apps anywhere. The Microsoft Azure, Public Cloud can be used for single server, hybrid or full infrastructure deployments with flexible resource usage based on your business needs. As a Microsoft Gold Partner and our team of expert engineers here at Arc Systems can help build, design and support systems in Microsoft Azure.

What’s Included

  • Security (from the ground up)
  • Hybrid Deployments
  • Continuous Innovation
  • Scalability


By using cloud based solutions and services, you can offer your employees the flexibility of working from home. However, cloud technology is not the only equipment that can allow your business to work anytime, anywhere.


Our Cloud Solutions

Arc Systems’ Microsoft Gold cloud solution partner status underlines our expert knowledge and endorses our ability to deploy business-grade cloud solutions. We can host your systems in our private cloud, provide a hybrid solution with private & Office 365 or even deploy within the Microsoft Azure public cloud. Our close relationships with vendors mean we’re well-positioned to support our clients in implementing cloud solutions.

Independent Advice

Our team of experts are highly trained to give you practical, useful advice that will help you best utilise cloud technologies. Private, public or hybrid? We don’t squeeze you into a box to suit us, we ensure that a move to the cloud is focused on how you work and what you need as a business. We’re vendor-neutral, and have your best interests at heart, meaning you can be sure we’ll work towards creating the best solution to support your long-term business goals.

Learn more about the benefits of cloud telephony and how it can enhance your businesses’ IT system today.

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What our customers say

The migration went really well the engineer was a Star!! Construction, Southend
Everything has been working well and we haven’t had any issues after the installation. Hospice, London
I was extremely impressed with your professionalism/knowledge. I will be passing on my compliments to our senior team. Residential, Harlow


Q: What is a Private Cloud?

Private Clouds are often used when security is of the upmost importance, applications and services cannot be hosted within a Public Cloud such as Azure, there is no SaaS offering or critical applications that require enhanced control.

Arc’s Private Cloud offers every customer dedicated resources to their IT environment.

Simply put it’s the equivalent of a on-premise environment with all the advantages of below:-

More flexibility – your business can customise its environment to meet specific needs.

More control – resources are not shared with others, so higher levels of security, control and privacy are possible.

Cost-effective scalability – private clouds offer more cost-effective scalability compared to Public Cloud and on-prem infrastructures.

Q: What is a Public Cloud?

Cloud resources (like servers and storage) are owned and operated by a third-party cloud service provider. With a public cloud, all hardware, software, and other supporting infrastructure are owned and managed by the cloud service provider. Microsoft Azure is an example of a Public Cloud. In a Public Cloud, you share the same hardware, storage and network devices with other organisations or cloud “tenants”. Public Cloud deployments are frequently used to provide email, online office applications, storage, and testing and development environments.

Q: What is a Hybrid Cloud?

Hybrid cloud refers to a mixed computing, storage, and services environment made up of on-premises infrastructure, Private Cloud services, and a Public Cloud (such as Microsoft Azure) with orchestration among the various platforms.

Q: What Cloud Computing Services are right for my business?

We offer Arc’s Private Cloud, Desktop as a Service (DaaS), Azure services, and a Hybrid Cloud (mixture of on-prem, Private Cloud and Azure/O365 services) It is quite normal for customers to deploy an element of all of these services.  There is no one type of cloud computing that is right for every business. Several different cloud computing models, types and services have evolved to meet the rapidly changing technology needs of business.

We offer a Proof-of-concept service to ensure you choose the correct Cloud service to fit your business.

Q: How durable is my data and estate in Arc’s Private Cloud?

Arc’s Private Cloud is designed for 99.9% uptime which is appropriate for primary services and business-critical applications. This high durability level is achieved through redundant infrastructure built and located in multiple datacentres. All customer estates are replicated and backed up and stored in multiple locations.

Q: Will my Public & Private Cloud environments be backed up?

Yes as with on-prem servers & infrastructure our fully managed ARCVault backup service protects all customer servers hosted within the Arc Private Cloud & Azure Cloud and any Office 365 data including Exchange Online, SharePoint Online and OneDrive.

Q: Do you offer a proof of concept to evaluate your Cloud services?

Yes we can build you a test development environment to experience our platform for proof of concept purposes. For example, if you have an application that needs to be migrated to cloud infrastructure, we can offer a free assessment to easily help you POC and then build a plan for any Cloud migration.

Q: What Service-Level-Agreements (SLAs) do you offer?

Our Arc Private Cloud platform is 24/7/365 monitored. Our standard SLA is 1hr.

Q: How do I know if Cloud is right for my business?

Businesses choose to migrate to the cloud for several reasons. The benefits of flexibility, scalability, cost savings, etc. are weighed against availability concerns. It is important to evaluate if cloud is right for you from a strategic and operational perspective. Does your demand for IT vary throughout the year? Are the costs of your IT impacting your ability to grow as a business? If so, you may consider a cloud option that can be easily scaled.

You should also evaluate your current IT set-up to understand the benefits of moving to the cloud, especially in the following areas:

Service – how important are security, reliability, and flexibility to your business? Is your current solution meeting your needs? Is there room for improvement?

Technology landscape – how many business users are there? What is the geographic distribution of your user base? Do your employees require remote access?

Cost – Are you satisfied with the costs of your on-premises solution? Are the costs to scale up or upgrade services acceptable?

Ease of migration – when did you last invest in significant capital expenditure? Do you have any contractual and vendor commitments that constrain migration?

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