IT Support For Manchester
IT support services Manchester
Arc delivers flexible, remote-managed IT support for businesses across Manchester and the North West. Our UK-based experts provide the tools, insight and round-the-clock support your business needs—without the overhead of an in-house team or local engineers.
From law firms in Spinningfields to manufacturers in Trafford Park, we help Manchester businesses stay secure, productive, and connected.
What’s included in our IT support
24/7 UK-based helpdesk – Rapid response times, anytime you need us—even outside standard working hours.
Proactive monitoring – We spot and resolve issues before they impact your business, reducing downtime.
Cybersecurity & protection – Advanced threat detection, endpoint security, and user awareness training built in.
Microsoft 365 support – From Teams to SharePoint, we handle setup, licensing, security and troubleshooting.
Backup & business continuity – Keep data protected and recover fast with our automated backup and disaster recovery services.
Why choose Arc for IT support in Manchester?
Remote-first, UK-based – With over 30 years of experience, our Essex-based team supports businesses across the UK with the same care, speed and expertise—wherever they are.
No jargon, Just solutions – We’re honest, clear, and focused on helping your business grow, not selling services you don’t need.
Security at the core – From day one, we build security into every layer of your infrastructure, tools, and workflows.
Flexible packages – Whether you’re a growing SME or need co-managed support alongside your IT manager, we’ll tailor a solution to fit.
Arc is trusted by hundreds of organisations across the UK, from finance and legal firms to logistics and professional services. We’re ISO27001-certified and Cyber Essentials Plus accredited—so your business is in safe hands.
Our numbers always add up
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc when it comes to managed IT support.
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Number of tickets
Our total number of helpdesk tickets logged across 2025
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SLA
First response met across 2025
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First-time fix rate
Number of tickets that were resolved first time across 2025
Expert insights and news
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Learn moreCyber Security | October 8, 2026
“ASOS Hacked”: Why early warning matters for every businessThis week, thousands of ASOS customers received an app notification reading “ASOS HACKED”, sharing an alleged ransom note from hackers. The message claimed attackers had compromised the retailer’s Snowflake Cloud…
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Learn moreNews | October 1, 2026
Continuing our partnership with West Ham UnitedWe’re delighted to announce the extension of our partnership with West Ham United, continuing our role as the Club’s Official IT Managed Services Partner. This renewal reflects the strong relationship…
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Learn moreCloud | September 24, 2026
SharePoint beyond the basics: create systems for your businessMost businesses are paying for far more SharePoint than they’re actually using. Brought as “the place where files live”, it’s actually a full collaboration and document management platform, built to…
