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IT MANAGER SUPPORT

Arc Systems can supply an extension to your in-house expertise, providing access to our experienced engineers and consultants to assist with your existing infrastructure, and help with planning for the future.

OVERVIEW

Do you want to bolster your existing IT team, be it to provide access to additional manpower, technical knowledge, holiday & sickness cover or project delivery? Arc Systems can supply an extension to your in-house expertise, providing access to our experienced engineers and consultants to assist with your existing infrastructure and help with planning for the future.

With response times from instant to within 8 hours, Pro-active network monitoring and cover up to 24/7/365* at Arc Systems we can provide you with peace of mind at a price to suit your business.

WHAT'S INCLUDED
  • IT Discovery – Full initial audit of your IT network to develop an understanding of your requirements.
  • Bespoke co-managed IT support.
  • Full technical site survey and health check of all equipment covered, including documentation.
  • Technical account manager consultancy and strategy roadmap.
  • Third line support for network/server/desktop and Microsoft issues.
  • Emergency help desk cover in the event of sickness.
  • Arc advanced endpoint monitoring for each server and PC/laptop covered.
  • Unlimited 3rd line telephone support and remote support.
  • All-inclusive labour.
  • All-inclusive on-site response.
  • All travelling costs are included.
  • Loan equipment.
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CONTACT US

If you require more information, please don’t hesitate to complete the form to the side of this page, or visit the contact page of this website and speak to one of our advisors.

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