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Managed IT Support

Our Managed IT Support package provides access to everything your business needs to maintain an efficient IT infrastructure.

OVERVIEW

Our Managed IT Support package provides access to everything your business needs to maintain an efficient IT infrastructure. This package provides unlimited remote and on-site response including all serviceable parts and labour at a fixed fee. This ensures that your IT systems work for the business and your budget is kept under control.

With response times from instant to within eight hours, Pro-active network monitoring and cover up to 24/7/365* at Arc Systems we can provide you with peace of mind at a price to suit your business.

WHAT'S INCLUDED
  • IT Discovery™.
  • Bespoke fully managed IT support.
  • Full technical site survey and health check of all equipment covered, including documentation.
  • Technical account manager consultancy and strategy roadmap.
  • Full support of Microsoft Windows and Office applications.
  • Microsoft Patch management.
  • Liaison with all third-party technology providers.
  • Arc advanced endpoint monitoring for each server and PC/laptop covered.
  • Unlimited telephone support & remote support.
  • Network administration.
  • All-inclusive labour.
  • All-inclusive parts.
  • All-inclusive on-site response.
  • All travelling costs are included.
  • Loan equipment if the repair estimate is more than 24 hours.
DOWNLOADS
Arc Systems Corporate Video
Arc Support Flyer
CONTACT US

If you require more information, please don’t hesitate to complete the form to the side of this page, or visit the contact page of this website and speak to one of our advisors.

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