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Additional Support Options

From 24 hour support to our Virtual IT Director service, we have additional support options available to your business.

OVERVIEW

Sometimes our clients’ want that little bit extra outside of industry standard support agreements.

At Arc Systems, we have taken the most popular requests, customised these as bolt-on services, and they can be applied to either of our Managed or Co-Managed IT Support packages.

POPULAR OPTIONS
  • 24/7/365 full cover.
  • 24/7/365 ad-hoc support.
  • Pre-planned on-site technical days.
  • Full-time IT technician.
  • Virtual IT director service.
  • Out of hours attended Patch management.
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