We have dealt with ARC (UK) Systems Ltd since 1997, during which time they have provided excellent IT support services in the areas of hardware support, on-site engineers, network management, business continuity planning & remote hosting.
Their work has been a major factor in the development of our network, helping it become the mission critical 10 site Global network that it is today. I can confidently recommend ARC (UK) Systems Ltd as a solid and reliable supplier, and experts in their field.
We initially contacted ARC with a view to replacing our old telephone system. They were very competitive in their pricing and subsequently installed a new 100 user Avaya phone system for us approximately 3 years ago. The service and support we received from post installation led to ARC providing services in other areas of our business and now, as well as supporting our phone system, they also provide us with a disaster recovery service for our server network which they actively monitor.
ARC have proved to be friendly, knowledgeable and a pleasure to deal with and we would have no problem recommending them."
We have been using ARC for IT support and maintenance, system monitoring and online backups. They have always proved responsive and expert in their services and advice. I know from experience that their backup solutions work in the real world.
From simple file recovery to complete server restore, having ARC's services in place has enabled our business to move forward with confidence.
ARC provide us with an integrated service for all our IS requirements, including system design, build & support, broadband, online backup and more recently, digital telephony.
Their service meets our business needs through innovative IS solutions and reliable support, designed to keep our systems fully operational. For this reason, we rely on the continuing relationship, which allows us to focus on our business.
I joined the company in November 2008 and inherited ARC as a provider for our IT Services. Despite being located in the North of England office, 200 miles from ARC, the working relationship with ARC has grown and I totally believe and trust in their service level.
They provide total commitment to supporting our network infrastructure as well as our day to day IT Services and I have found their attitude to be first class. I would recommend them without hesitation.
We appointed ARC in February 2007 and since then they have taken over the management of our systems very smoothly and competently and are providing a friendly, professional support service to our users.
They have also helped us to formulate a technical development plan and have already implemented several steps of that plan to good effect. We look forward to working with ARC on many IT business projects in the future.