About us
Thirty years of progress, with the future always in focus
We’ve been doing what we do for over 30 years now. But whilst we’re extremely proud of our history, we’re all about the future: predicting emerging tech trends and constantly innovating to ensure you stay ahead.
The Arc difference
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc.
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Employees
We care. A lot.
We’ve got the tech expertise – of course we have – but what sets us apart is the uncommon level of service we provide. We care about your business, and we’ll get to know it inside out to make sure it can thrive.
Our mission: we partner with our customers, understanding their world to support and empower them. Taking technology, we solve real business challenges with a team that cares and who deliver meaningful impact.
Success fuelled by collaboration.
Although always professional, ours is a fun and friendly culture, where collaboration and continuous improvement thrive.
Our team values open communication, invests in personal growth and takes pride in creating an environment that supports both individual and collective success. Our company values – or CATCH – cover:
Customer: our clients are at the heart of everything we do
Accountable: accepting responsibility for one’s actions and outcomes
Transformative: we embrace change and actively seek opportunities to improve
Collaborative: we partner with clients for shared success
Honest: we operate with unwavering honesty
Arc in brief.
Reliability and expertise have shaped our approach from the start. Ever since our founder, James, was made redundant from his old IT job on the way to a customer but still turned up anyway, we ensure our customers can always rely on us.
With a focus on long-term partnerships and responsive service, we support businesses with trusted IT solutions.
“For any business looking to strengthen its IT capabilities, we highly recommend Arc”
Eoin Henry, Digital Marketing & IT Supervisor at Duckworth & Kent
Latest news
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Learn moreNews | November 19, 2025
Our latest award! Judges Commended: MSP of the YearLast week, Arc were finalists at both the UK IT Industry Awards and the CRN Channel Awards. We were absolutely thrilled to receive the Judges Commended award for Managed Services…
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Learn moreCloud | November 13, 2025
UHUK 2025: how technology innovation is powering better primary careLast month at the UHUK conference, our customer, East Berkshire Primary Care (EBPC), shared how a strategic technology refresh delivered resilience and flexibility for their NHS services. As their trusted…
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Learn moreNews | November 4, 2025
We announce our new CTOWe’re pleased to share that Arc has officially announced the appointment of Mark Darrah as our new Chief Technology Officer, marking an exciting new chapter for the business. Mark steps…
To stay the best, we need the best
We believe a business is only ever as good as its people. And we’re always on the lookout for good people. Whether you’re interested in the tech or customer side of our business, take a look at our latest career opportunities.
