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About us

Thirty years of progress, with the future always in focus

We’ve been doing what we do for over 30 years now. But whilst we’re extremely proud of our history, we’re all about the future: predicting emerging tech trends and constantly innovating to ensure you stay ahead.

Arc team all wearing Arc t-shirts

The Arc difference

Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc.

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Years’ experience

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Customers

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Employees

Man sat at desk with colleagues

We care. A lot.

We’ve got the tech expertise – of course we have – but what sets us apart is the uncommon level of service we provide. We care about your business, and we’ll get to know it inside out to make sure it can thrive.

Our mission: we partner with our customers, understanding their world to support and empower them. Taking technology, we solve real business challenges with a team that cares and who deliver meaningful impact.

Two people looking at a laptop

Success fuelled by collaboration.

Although always professional, ours is a fun and friendly culture, where collaboration and continuous improvement thrive.

Our team values open communication, invests in personal growth and takes pride in creating an environment that supports both individual and collective success. Our company values – or CATCH – cover:

Customer: our clients are at the heart of everything we do
Accountable: accepting responsibility for one’s actions and outcomes
Transformative: we embrace change and actively seek opportunities to improve
Collaborative: we partner with clients for shared success
Honest: we operate with unwavering honesty

two people looking at laptop, working together

Arc in brief.

Reliability and expertise have shaped our approach from the start. Ever since our founder, James, was made redundant from his old IT job on the way to a customer but still turned up anyway, we ensure our customers can always rely on us.

With a focus on long-term partnerships and responsive service, we support businesses with trusted IT solutions.

Accreditations

We set high standards – not just for our customers, but for ourselves. Our accreditations give you the peace of mind that we meet leading national and international standards.

  • ISO 9001

    ISO 9001 demonstrates our commitment to quality, ensuring we consistently deliver services that meet customer expectations and comply with regulatory requirements.

  • ISO 27001

    ISO 27001 certifies our commitment to information security, quality, and service – and enables us to support clients in achieving their own certification.

  • Cyber Essentials Plus

    Cyber Essentials Plus proves our cyber resilience and we help other organisations achieve certification through expert guidance and practical security support.

  • Microsoft Solutions Partner: Infrastructure (Azure)

    With this accreditation, we design and deploy secure, scalable Azure infrastructure, demonstrating deep expertise and helping clients modernise, migrate, and optimise their cloud environments.

  • Microsoft Solutions Partner: Modern Work

    With this accreditation, we empower businesses to work smarter with Microsoft 365, boosting productivity, collaboration, and security across hybrid and remote work environments.

“For any business looking to strengthen its IT capabilities, we highly recommend Arc”

Eoin Henry, Digital Marketing & IT Supervisor at Duckworth & Kent

Latest news

  • Arc Life | December 19, 2025

    Meet the team: we welcome new Sales Development Representatives

    Over the past 12 months, we’ve grown rapidly. It might be the penultimate week of the year, but we’re excited to welcome Olivia Langdon and Luke Raisborough to the Arc…

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  • People having a meeting

    AI & Data | December 12, 2025

    Want to implement Microsoft Purview? Get our free guide

    Last month, Microsoft shared that they saw the future of work being shaped by “Frontier Firms”, which they defined as organisations that are human-led and agent-operated. During Microsoft Ignite 2025, they…

    Learn more
  • Cyber Security | December 5, 2025

    Looking ahead: meet Arc Threat Lens 

    How confident are you that your organisation truly understands the threats moving across its IT environment right now? In an increasingly dangerous cyber security landscape, too many businesses continue to…

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