Meet the Leadership Team

Having begun his early career in IT computer servicing, James always had ambitions to create his own company. With this determination in mind he formed his first business at the age of 18 and then in 1992 went on to form Arc Systems. Located initially in an old dairy in the centre of Chelmsford, James started to grow the business and build a dedicated team around him.

With James’ meticulous eye for detail and ensuring customer service is always the primary focus, Arc Systems has gone on to be the multi-million pound revenue business it is today.

Day-to-day you will find James still supporting many of our long-standing customers as well as working closely with the management team in developing future strategies. James is very proud of his two sons who are both professional footballers. As you can imagine football is very much his favourite pastime.

Technical Director Matthew (CCNP) joined Arc Systems in its early years as a senior network engineer. Bringing his invaluable networking experience to the business provided Arc Systems with the technical knowhow to develop its first hosting platform and venture into the initial steps of Cloud Computing as we know today.

Now, Matt is responsible for the day-to-day running of our hosting infrastructure, backup platform and developing new products and services for customers. He also provides support to our senior technical team to assist with the design of new customer solutions. Matt enjoys spending time with the family, skiing, playing the odd round of golf (fair weather only) and is a huge Formula 1 fan.

Steve started his career with Arc Systems straight from school, initially being tasked with creating new business opportunities which proved crucial to the early growth of the company.

Over the years he was responsible for the sales department including new business and account management teams until moving positions to focus on Arc’s acquisition growth strategy. Steve is a long suffering armchair West Ham fan, loves gaming, skiing and family life.

Matthew joined in 2007 as a senior engineer. With his Cisco accreditations and depth of systems and networking knowledge, Matt hit the ground running and was quickly promoted to Helpdesk Manager and then Operations Director.

Matt now oversees the day‐to‐day operations of the business systems ensuring all cogs are well oiled and turning smoothly. After implementing the ISO 9001 standard in 2014 Matt continues to develop and improve our business processes with the ultimate goal of improving our services and communication to our customers.

Outside of work Matt enjoys spending time with his family, mountain biking and watching anything sport related (mainly football).

Jason joined Arc in 2023 to help drive the future growth strategy.

Jason spent 20 years at PwC primarily as a Deals Director helping clients with Mergers & Acquisitions across a broad range of sectors including Automotive, Healthcare, Business Services and Premiership Football clubs. After making the leap out of professional services, Jason has held senior finance roles at Private Equity backed businesses in the Classic CAR and Automotive Electrical Engineering sectors.

Jason loves getting his hands dirty working on the families forever home and is a keen if not overly skilful skier.

Geoff joined Arc in 2023 to accelerate  growth.

Geoff has over 22 years’ experience in sales and account management across IT services, SaaS and network infrastructure. He brings a wealth of experience for Arc’s next phase of delighting our customers.