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Arc Systems deliver full network replication for medical organisation

Posted on: 25 September 2018
Clement Clarke Case Study Managed IT Support Services in Essex

Clement Clarke Holdings Ltd support manufacturing of innovative medical instrumentation companies Haag Streit UK Ltd, Clement Clarke Ltd & John Weiss Son Ltd, based in Harlow.

Client Name
Clement Clarke
Industry Sector
PC Users
20 - 30
Harlow, Essex
Paul Hopkins
Job Title
IT Systems Administrator


Clement Clarke Holdings Ltd support manufacturing of innovative medical instrumentation companies Haag Streit UK Ltd, Clement Clarke Ltd & John Weiss Son Ltd, based in Harlow.


Following company growth and a need to have a business continuity plan, Clement Clarke recognised that a robust strategy was required for their IT structure to secure high availability.

A solution to not only keep their data secure but to continue to operate as a business should their organisation be subject to an IT security threat or a hardware failure was high on their agenda.

And following a successful relationship, Clement Clarke turned to Arc Systems again for support, whose onsite datacentre facility provided the perfect platform to tackle both problems.

Clement Clarke needed their data replicated to a safe and secure environment. In case of an emergency, the solution needed the capability for them to go back to specific points in time so that their business could operate as normal with minimal loss of data should the unthinkable happen.

Paul Hopkins, IT Systems Administrator of Clement Clarke Holdings Ltd, said: “Due to the nature of our business and our continued growth, we needed a fully managed backup system that provided us with assurances that we could quickly recover specific data or indeed our entire systems.”

“Full Network replication was the best answer for us. It gives us assurances that we can quickly continue to operate as a business and recover anything should we need to.”

The data centre which is located at the Arc Systems offices


Arc Systems’ custom N+1 datacentre provided the base to secure a network replication.

A number of servers were implemented within our datacentre to create a dedicated Private Resilient Secure Infrastructure giving Clement Clarke replication of their network within Arc’s datacentre.

All secured via an encrypted VPN tunnel between Clement Clarke’s IT network and Arc’s datacentre, this offers the medical business an ultra-low RPO (Recovery Point Objective) and RTO (Recovery Time Objective) meaning any recovery can be made almost instantly.

The first signs of a disaster could soon lead to a recovery within minutes. It takes out the hassle for Clement Clarke knowing that there would be no waiting around from other Cloud Service Backup providers to either get an engineer to look at their problem or spend hours waiting to report a problem.

Arc’s datacentre is now safely storing Clement Clarke’s data providing a full solution for their IT Disaster and Business Continuity requirements.


Thankfully, to date, Clement Clarke Holding Ltd have not needed to invoke the full Disaster Recovery, but have used some of the services including restoring servers, files, folders and emails, which have worked successfully.

“We hope that we never have to go down this route,” continued Mr Hopkins. “But it gives the company peace of mind. We regularly receive reports as proof that the system works as this helps us hugely as we are regularly producing audits.”

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