The client

South Essex Gymnastics Club is one of the UK’s premier gymnastics organisations, producing elite-level athletes and offering recreational training across two locations: Basildon and Eversley.  

With a team of 19 users across both sites who support over 3,500 members, the club relies on seamless digital infrastructure to support coaching, operations, and communications. 

The challenge

As a busy, multi-site organisation with a focus on high performance, South Essex Gymnastics Club needed robust IT support that would keep pace with daily demands and evolving security threats.  

Reliable connectivity, protected data, and responsive support were essential to keep both sites running smoothly. With a lean internal team, the club required a trusted partner to take ownership of its IT landscape and provide ongoing technical oversight. 

The solution

We delivered a comprehensive managed IT service tailored to the club’s needs.

This included: 

  • A high-speed 100MB leased line for stable internet across both sites
  • Fully managed XGS126 Firewall for secure network protection
  • Managed Domain Protection and Mimecast S1 for email security
  • Sophos Central Intercept X Advanced with MDR Complete for endpoint protection
  • Managed virtual server, Microsoft 365 tenant and backup services
  • Advanced security reviews and continuous monitoring
  • Rapid-response helpdesk support, including a 1-hour phone line SLA 

By taking on full responsibility for the club’s IT infrastructure, we ensure peace of mind, performance and protection, freeing the team to focus on training and development. 

“Arc’s support is always quick, professional and reliable, and that makes a real difference to how we work”

Roy Short, Chairman at South Essex Gymnastics Club 

The results

With Arc’s support, South Essex Gymnastics Club enjoys reliable connectivity, industry-leading cyber security, and fast-response IT support.  

Downtime has been minimised, communication flows efficiently between sites, and systems remain secure and compliant. 

Roy Short, Chairman at South Essex Gymnastics Club, said: “Arc have been a vital part of our club’s operations. Their support is always quick, professional and reliable – and that makes a real difference to how we work. We trust them completely to manage our IT, which allows us to concentrate on our coaching and our athletes.”