Microsoft 365 Support

Expert Microsoft 365 support for UK businesses

We provide professional Microsoft 365 support for businesses looking to streamline workflows, enable remote work and collaborate securely in the cloud. From initial setup and data migration to ongoing technical support and user training, our team ensures your Microsoft environment works exactly the way you need it to: secure, accessible and fully optimised.

Microsoft 365 Support

Whether you’re switching to Microsoft 365 or need help managing an existing setup, we offer tailored support that empowers your business to get the most from its investment.

What’s included in our support:

Seamless setup and migration
Hassle-free migration from legacy systems to Microsoft 365, with zero data loss and minimal downtime.
Real-time collaboration tools
Enable your teams to co-edit documents, chat in Microsoft Teams and schedule meetings with ease.
Secure remote access
Access files anywhere using OneDrive and SharePoint, protected with enterprise-grade security features.
Ongoing technical support
A dedicated support desk is available for end-user queries, system issues, and administrative assistance.
Licensing & account management
We help you choose the right Microsoft 365 plan, manage licenses and keep costs under control.

Group sit in boardroom using post-it notes

Why choose Arc for Microsoft 365 support?

Microsoft-certified experts
Our team is trained and accredited to deliver expert support and consultancy.
Tailored solutions
No one-size-fits-all: our services are built around your team size, technical level and business goals.
Fast response times
We resolve issues quickly and proactively monitor your environment to prevent problems before they start.
Support for hybrid workforces
Enable seamless collaboration and productivity for office-based, remote and hybrid teams.

Our numbers always add up

Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc when it comes to managed IT support.

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Number of issues

Our total number of helpdesk tickets logged across 2024

0.00 %

SLA

First response met across 2024

Years of experience

Delivering cutting-edge IT solutions backed by a decade of expertise and industry knowledge

Get in touch with Arc

The benefits are clear

Enhance cost savings

Reduces costs by eliminating the need for in-house infrastructure, staff and ongoing maintenance expenses.
Improve customer service

Improve service by ensuring 24/7 technical support, faster issue resolution and access to advanced technology.
Reduce cybersecurity risks

Strengthen security with expert monitoring, advanced threat detection and up-to-date protections against evolving threats.

Expert insights and news

AI | September 4, 2025
What happens to your data in Microsoft Copilot?
AI is changing the way we work – and fast. Microsoft Copilot, the AI assistant built unto Microsoft 365 apps like Word, Excel, Outlook, SharePoint and Teams, is one of…

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AI | August 28, 2025
Why 95% of AI projects fail – and what you can do about it
A new study from the Massachusetts Institute of Technology has revealed that the vast majority of corporate generative AI pilots are failing to generate meaningful financial returns, despite widespread investment.…

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News | August 19, 2025
We’re finalists for four awards!
We’re absolutely thrilled to announce that we’re finalists for two national awards in four different categories! We’re finalists for: UK IT Industry Awards Services Company of the Year (>100 employees)…

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