Microsoft 365 Support
Expert Microsoft 365 support for UK businesses
We provide expert Microsoft 365 support for firms looking to streamline workflows, facilitate remote working and collaborate securely in the cloud. From installation and data migration to long-term technical support and user training, our specialists get your Microsoft environment operating exactly the way you need it to: secure, accessible and fully optimised.
Microsoft 365 Support
Whether you are moving to Microsoft 365 or need help with an existing deployment, we offer customized support that enables your company to get the most from its investment.
What’s covered in our support:
Effortless setup and migration
Simple migration from legacy systems to Microsoft 365, with zero data loss and minimal downtime.
Real-time collaboration tools
Enable your teams to work on documents at the same time, chat within Microsoft Teams and schedule meetings with ease.
Secure remote access
Access files from anywhere with OneDrive and SharePoint, protected by enterprise-grade security features.
Ongoing technical support
A dedicated support desk is available for end-user queries, system issues, and admin assistance.
Licensing and account management
We navigate you to the most appropriate Microsoft 365 plan, manage licenses and keep costs in line.
Why use us for Microsoft 365 support?
Microsoft-certified experts
Our technicians are trained and certified to deliver expert consultancy and support.
Tailored solutions
No one-size-fits-all: our services are designed around your team size, technical level and business objectives.
Fast response times
We solve problems fast and actively monitor your environment to head off problems before they begin.
Support for hybrid workforces
Enable seamless collaboration and productivity for office-based, remote and hybrid teams.
Our numbers always add up
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc when it comes to managed IT support.
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Number of tickets
Our total number of helpdesk tickets logged across 2025
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SLA
First response met across 2025
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First-time fix rate
Number of tickets that were resolved first time across 2025
Expert insights and news
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Learn moreCloud | September 3, 2026
The hidden cost of poor permissions in SharePoint and TeamsWhen businesses think about Microsoft 365 security, the chances are they think about external threats like phishing emails, ransomware attacks, weak passwords or compromised accounts. What businesses really think about is what’s already happening inside…
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Learn moreArc Life | August 27, 2026
Arc Summer Party 2026This year, we headed to Surrey for our annual whole company summer party, swapping a usual working day for a weekend of glamping, games, food and plenty of fun. With music, food and drinks throughout, there was plenty to get involved in, including rounders and outdoors activities during…
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Learn moreNews | August 24, 2026
We’re finalists for MSP of the Year at the CRN Channel Awards 2026!We’re incredibly proud to share that we’ve been shortlisted as finalists for MSP of the Year at the CRN Channel Awards 2026! A huge well done to our entire team; being named a finalist is a…
