Microsoft 365 Support
Expert Microsoft 365 support for UK businesses
We provide expert Microsoft 365 support for firms looking to streamline workflows, facilitate remote working and collaborate securely in the cloud. From installation and data migration to long-term technical support and user training, our specialists get your Microsoft environment operating exactly the way you need it to: secure, accessible and fully optimised.
Microsoft 365 Support
Whether you are moving to Microsoft 365 or need help with an existing deployment, we offer customized support that enables your company to get the most from its investment.
What’s covered in our support:
Effortless setup and migration
Simple migration from legacy systems to Microsoft 365, with zero data loss and minimal downtime.
Real-time collaboration tools
Enable your teams to work on documents at the same time, chat within Microsoft Teams and schedule meetings with ease.
Secure remote access
Access files from anywhere with OneDrive and SharePoint, protected by enterprise-grade security features.
Ongoing technical support
A dedicated support desk is available for end-user queries, system issues, and admin assistance.
Licensing and account management
We navigate you to the most appropriate Microsoft 365 plan, manage licenses and keep costs in line.
Why use us for Microsoft 365 support?
Microsoft-certified experts
Our technicians are trained and certified to deliver expert consultancy and support.
Tailored solutions
No one-size-fits-all: our services are designed around your team size, technical level and business objectives.
Fast response times
We solve problems fast and actively monitor your environment to head off problems before they begin.
Support for hybrid workforces
Enable seamless collaboration and productivity for office-based, remote and hybrid teams.
Our numbers always add up
Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc when it comes to managed IT support.
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Number of issues
Our total number of helpdesk tickets logged across 2024
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SLA
First response met across 2024
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Years of experience
Delivering cutting-edge IT solutions backed by a decade of expertise and industry knowledge
Expert insights and news
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Learn moreNews | February 19, 2026
Meet our latest acquisition: Skye CloudWe’re delighted to announce that Skye Cloud has become a part of the Arc Group. Skye Cloud is a UK-based organisation with offices in London and Dartford. With a team…
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Learn moreIT Support | February 12, 2026
Why good IT planning starts before a budget spreadsheetAs budget season approaches, many organisations fall into a familiar pattern: renew licences, extend support contracts and roll forward last year’s assumptions. In tougher years, the conversation can shift to…
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Learn moreIT Support | February 5, 2026
Strengthening the IT helpdesk: better visibility, better security, better outcomesFor the past few months, we’ve been working to transition as many customers as possible to raising service requests through our online service desk portal, rather than by phone or…
