Microsoft has changed the way organisations work with what we now know to be Microsoft Copilot – or Copilots, your “AI assistant for work”. 

In this blog, we’ll explore what Microsoft Copilot is, if it’s worth the investment and how to get the best out of it.

What exactly is Microsoft Copilot? 

It might be easier to ask the question, “What isn’t Copilot?” because its sheer capability and sophistication put most other SaaS-based AI solutions to shame. According to Microsoft, Copilot is your AI assistant, on hand to help you supercharge your work. And it does just that. 

As the name suggests, Copilot acts as your very own workplace copilot, supporting you with many of the mundane tasks you hate doing, as well as several tasks you wish you knew how to do. 

The core Copilot solutions 

Microsoft 365 Copilot 

Enhances the user experience across the full Microsoft 365 suite. By leveraging its built-in AI, Copilot assists users in drafting documents, creating presentations, analysing data, and managing emails, to name a few use cases. 

Dynamics 365 Copilot 

Extends AI capabilities to Microsoft’s suite of business applications, including Dynamics 365 and Business Central. It also analyses customer interactions, predicts trends, and automates routine tasks such as financial reporting, freeing up valuable time to focus on strategic work. 

Security Copilot 

Leverages advanced algorithms to enhance cybersecurity measures. With real-time threat detection, automated response actions and comprehensive risk assessments, businesses can safeguard their digital assets with continuously monitoring network activities that look for potential vulnerabilities. 

Copilot Studio 

Enables businesses to create and integrate their own AI agents into their own existing applications, tailoring Copilot-level AI to their unique workflows and processes. 

Want a free Copilot demo? Click the button below to book yours today.

Get in touch with our team

Is Copilot worth the investment? 

We certainly think it is. Here’s a list of just some of the benefits.

Enhanced productivity: employees complete more tasks in less time, allowing them to focus on high-value activities that drive business growth. 

Improved decision-making: Copilot helps businesses identify trends, uncover opportunities, and mitigate risks by analysing large volumes of data and providing predictive insights. 

Streamlined operations: Copilot streamlines business operations by automating repetitive tasks and optimising existing workflows, reducing the burden on employees and minimising the risk of errors. 

Enhanced customer interactions: Copilot analyses customer interactions and behaviours, suggesting ways to personalise your marketing strategies, identify cross-selling opportunities, and predict customer needs. 

Robust security like never before: Security Copilot helps businesses stay ahead of threats by proactively addressing security risks and protecting digital assets, enabling businesses to maintain a secure environment for their operations. 

We go into more detail in Issue #1 of Talking Tech magazine. Click the button below to view it online.

Read Talking Tech magazine here

Prompts: you get out what you put in 

Investing in Copilot is not cheap, but the potential it unlocks is limitless.

If you invest the time and effort in understanding its capabilities, you’ll agree that it’s the best thing your business has ever implemented – and that it more than pays for itself in boosting business productivity. 

It’s all about the prompt 

With its no-code functionality, Copilot is fit for every type of worker, irrespective of their technical know-how. Using Copilot is less about using technology and more about how you use it. Based on prompts, the output of Copilot is only as good as the input. 

A poor prompt might be vague or lack context, leading to suboptimal results. On the other hand, a good prompt is specific and detailed. 

A poor prompt = “Generate a report” 

A good prompt = “Generate a sales report for the last quarter including revenue, profit margins, and top-performing products.” 

Are you interested in exploring Copilot more before you make the jump? Take advantage of a free Copilot demo – get in touch with our team today.