Last month at the UHUK conference, our customer, East Berkshire Primary Care (EBPC), shared how a strategic technology refresh delivered resilience and flexibility for their NHS services.

As their trusted IT partner, we were proud to see our joint work showcased as an example of digital transformation driving real-world healthcare impact.

Building resilience for modern healthcare

Matt Widdows, Acting Chief Executive at EBPC, was invited to share their work in one of the member case study sessions, where UHUK members share practical examples of innovation and impact across the network.

Matt explored how EBPC uses data to drive improvement and productivity, harnessing the power of Microsoft Azure and Power BI to streamline operations, enhance performance, and prepare for the next wave of AI-driven insights. From reducing system failures and improving remote monitoring, to enabling predictive workforce and financial forecasting, Matt shared how data can be transformed into preparing for actionable intelligence that supports better, faster decision-making.

Read the full case study here

In his talk, Matt explained how EBPC needed a secure, scalable platform capable of supporting urgent and primary care services across East Berkshire. Working together, we re-engineered their critical systems, moving from legacy infrastructure to a fully resilient cloud environment built on Microsoft Azure.

This approach ensured:

  • Zero downtime during national platform outages
  • Improved access to data for live reporting and service insight
  • Cost savings through datacentre consolidation and simplified connectivity
  • Flexible scalability to meet fluctuating demand

Innovation through partnership

Our collaboration shows what’s possible when technology is designed around clinical reality. EBPC’s team can now make faster, data-driven decisions while maintaining security and compliance within NHS frameworks.

Matt explained: “The strength of our relationship has enabled us to innovate confidently, knowing we have a partner who understands our operational pressures and can move quickly to deliver robust, resilient solutions.”

Looking ahead

Following the UHUK presentation, other healthcare leaders were keen to understand how cloud migration and data modernisation can improve patient experience and operational efficiency.

To learn more about EBPC’s digital journey or to hear how we can support your healthcare IT team, get in touch here.