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Testimonials

TESTIMONIALS

At Arc our employees are the key to our success. Our team works with technical proficiency, the highest level of customer care and an unrivalled dedication.

We are very impressed with the service we have received so far. The staff are always polite and professional with a plethora of experience in the IT World. We look forward to working with Arc Systems in the future in what we believe will be a strong and positive working relationship.

Industrial Equipment Supplier, Essex

When we appointed Arc Systems as our IT consultants, we were not concerned that they lacked the knowledge or technical ability to support us. We knew from our experience working with other organisations that Arc Systems have a high level of skills and capability.

Arc Systems have gone above and beyond the call of duty to support us when issues have occurred and have become an essential part of our IT Department. We have also valued their advice and experience in making the right choices in both hardware and software and we look forward to continuing to work with them in the future.

Facility Management Company, Kent

We would like to compliment the team at Arc Systems and your engineers in connection with the recent expansion of our club to an additional location and providing and installing the necessary IT and Communications systems to link it with our parent site.

This was undertaken efficiently and quickly and at the same time, Arc Systems provided support to us with a major upgrade of the main leisure management software package used by the Club in association with Gladstone MRM Ltd and moving our organisation on to the Office 365 platform with associated protections to enable us to comply with GDPR.

We found it a pleasure to deal with everyone involved, and their patience with our staff, who will admit freely that they are not technically minded, was so reassuring. We look forward to continuing our relationship with Arc Systems in the future.

Gymnastics Club, Essex

The staff at Arc Systems are a real credit to their company. From problems with a printer or a computer, through to a more complex IT issue, the staff at Arc Systems go out of their way to solve the problem there and then.

We have found Arc Systems to be very approachable and have corrected many of our IT issues in a timely manner. I would have no hesitation in recommending them to anyone who is looking to get a first-rate company to look after their IT infrastructure.

Estate Agent, Thorpe Bay, Essex

Arc Systems have saved us so much time, spear-heading various IT solution project for us. Liaising with their trained staff and dedicated account managers is easy and they make sure that no stone is left unturned. We have been dealing with Arc Systems for several years and they are a great team to have supporting our businesses – always on hand to assist with their knowledge and expertise – and we would have no hesitation in recommending their IT support services.

 

Solicitors, Colchester

Arc Systems provide us with an integrated service for all our IS requirements, including system design, build & support, broadband, online backup and more recently, digital telephony.

Their service meets our business needs through innovative IS solutions and reliable support, designed to keep our systems fully operational. For this reason, we rely on the continuing relationship, which allows us to focus on our business.

Independent Property Consultants, Essex

We appointed Arc Systems in February 2007 and since then they have taken over the management of our systems very smoothly and competently and are providing a friendly, professional support service to our users.

They have also helped us to formulate a technical development plan and have already implemented several steps of that plan to good effect. We look forward to working with ARC on many IT business projects in the future.

Water and Treatment UK Provider

I joined the company in November 2008 and inherited Arc Systems as a provider for our IT Services. Despite being located in the North of England office, 200 miles from Arc, the working relationship with Arc has grown and I totally believe and trust in their service level.

They provide total commitment to supporting our network infrastructure as well as our day to day IT Services and I have found their attitude to be first class. I would recommend them without hesitation.

National Environmental, Waste and Fuel Management Company

We have been using ARC for IT support and maintenance, system monitoring and online backups. They have always proved responsive and expert in their services and advice. I know from experience that their backup solutions work in the real world.

From simple file recovery to complete server restore, having ARC’s services in place has enabled our business to move forward with confidence.

Leading UK Aluminium Foundry, Essex

We initially contacted Arc Systems with a view to replacing our old telephone system. They were very competitive in their pricing and subsequently installed a new 100 user Avaya phone system for us approximately 3 years ago. The service and support we received from post-installation led to Arc providing services in other areas of our business and now, as well as supporting our phone system, they also provide us with a disaster recovery service for our server network which they actively monitor.

Arc have proved to be friendly, knowledgeable and a pleasure to deal with and we would have no problem recommending them.

Solicitors, Chelmsford

We have dealt with Arc Systems since 1997, during which time they have provided excellent IT support services in the areas of hardware support, on-site engineers, network management, business continuity planning & remote hosting.

Their work has been a major factor in the development of our network, helping it become the mission critical 10 site Global network that it is today. I can confidently recommend ARC (UK) Systems Ltd as a solid and reliable supplier, and experts in their field.

 

International Architects, London

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