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Copilot

Copilot integration and support

We guide UK businesses through Microsoft 365 Copilot services. Set up, security, training and ongoing optimisation to make the most of AI tools in everyday work.

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man sat at laptop

Copilot services

Our Copilot services bring AI-powered support directly into your Microsoft 365 environment. By embedding Copilot into everyday tools like Word, Excel, Outlook and Teams, we help your teams streamline tasks, improve accuracy and focus on higher-value work, while ensuring that everything is deployed securely and responsibly.

What is Microsoft Copilot?

Microsoft Copilot is an AI assistant built into Microsoft 365 applications. It uses advanced language models and your business data to generate content, summarise information and automate repetitive processes. Key features include:

  • AI-powered support within Microsoft 365 apps like Word, Excel, Teams and Outlook
  • Real-time document drafting, data analysis and task automation
  • Context-aware assistance that adapts to your organisation’s data
  • Integration with Microsoft cloud services such as OneDrive and SharePoint
  • Ongoing updates and new features delivered through Microsoft 365
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Copilot services: what we offer

Assessment and readiness review
We examine your current Microsoft 365 environment to identify any gaps in licensing, identity management or data protection. We ensure your systems are ready for Copilot.

Permission and data security setup
We configure permissions, roles, data classification and compliance controls so Copilot works within your security policies. Sensitive data stays protected.

Application integration and policy design
We integrate Copilot into Microsoft 365 apps such as Outlook, Teams and OneDrive. We define usage policies to ensure responsible use of AI features.

User training and adoption support
Tailored training sessions help your people understand how to use Copilot in daily work. We provide guides, best practices and ongoing support for adoption.

Ongoing optimisation and updates
We monitor Copilot feature updates and feedback from users. We adjust settings and policies so performance remains consistent and secure.

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Why Copilot makes a difference

Copilot transforms workflows. It reduces repetitive tasks, improves content accuracy, speeds up content drafts and streamlines reporting. For businesses focused on productivity, it frees team members to concentrate on higher-value tasks.

When Copilot is paired with strong endpoint security and email security, your defensive layers protect both your data and your users’ work. If you already use Microsoft 365 support, Copilot adds value without introducing new management overhead.

Why work with us

We combine deep Microsoft 365 expertise with practical experience in securing cloud tools. For over 30 years, we’ve helped businesses adopt new technology while staying secure and compliant. We adapt our approach to your size, sector and risk profile. Whether you are a small team or an established enterprise, we tailor Copilot services so that you get benefits without unnecessary complexity.

Let’s get started

Using Copilot well requires more than simply switching it on. If you want to add AI productivity tools to your Microsoft 365 setup in a way that enhances your work and protects your data, we’re here to help. Talk to us about Copilot today and see how it can fit into your IT strategy.

Our numbers always add up

Numbers, as they say, never lie. Here are some that all add up to why you should be using Arc.

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Number of issues

Our total number of helpdesk tickets logged across 2024

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SLA

First response met across 2024

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Years of experience

Delivering cutting-edge IT solutions backed by a decade of expertise and industry knowledge

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