What is an IT Health Check?
An IT Health Check, or ITHC, is a type of security assessment that helps uncover vulnerabilities in IT systems and stop unauthorised access. It is a point-in-time test that evaluates the health of an organisation’s IT infrastructure, systems and processes, from software to networks.
ITHCs are an increasingly common compliance requirement for businesses operating in the public sector and across highly regulated industries. With 83% of compliance professionals now understanding that compliance with relevant laws is absolutely essential to decision making, IT managers and directors should actively make sure they understand the requirements.
IT Health Checks are vital to helping IT teams avoid the potentially catastrophic consequences of a cyber attack or data breach. Read on to learn all you need to know about ITHCs and how you can find a reliable provider today.
Why are IT Health Checks important?
Compliance is a key reason organisations must run regular IT Health Checks. In fact they are necessary for any commercial service provider that wants to sell to public sector organisations over the UK government’s Public Services Network (PSN).
Many companies may need to run an IT Health Check as part of compliance with the global security framework, ISO 27001. Certain businesses are required to have an ISO 27001 certification when working in highly regulated industries such as:
- Information technology
- Healthcare
- Finance
- Consulting
- Telecom
Businesses may also consider guidelines from CIS 20 Critical Controls and NCSC.
ITHCs are also a vital part of a company’s security posture. Running checks help ensure that existing security protocols are effective, expose potential risks, and allow organisations to create a remediation plan.
What does an IT Health Check involve?
The scope of IT Health Checks can vary, but should include both internal and external testing.
External Testing
External testing evaluates internet-based services, such as:
- Email servers
- Web servers
- Firewalls
- Any systems you have in place to allow staff to connect to your organisation remotely (especially that involve a VPN)
Internal Testing
This includes vulnerability scanning and manual analysis of your internal network to ensure systems are correctly configured and managed.
- Configuring desktops and servers, and managing network security
- Updating operating systems, applications, and firmware with the latest patches
- Setting up remote access solutions, including those for managed devices and BYOD (Bring Your Own Device)
- Assembling and configuring laptops and mobile devices for remote access
- Configuring internal security gateways, including PSN gateways
- Configuring wireless networks
Where can I get an IT Health Check?
Third-party providers typically carry out the tests, or include them within IT support packages. Companies will receive a report with steps to remediate issues and improve security.
Choose a provider that adheres to globally recognised standards such as ISO 27001, CIS 20 Critical Controls and NCSC, ensuring a thorough and up-to-date assessment. London and Essex-based IT managers, learn about free IT Health Checks from trusted IT provider Arc Systems.
When should I get an IT Health Check?
Here’s when you should consider an IT Health Check:
- When launching new IT services – Identify and mitigate risks before broad deployment
- When modifying existing IT systems – Ensure no new security risks are introduced before the official release
- To check your current IT services – Periodically review and update security measures to keep pace with technological advancements
How is an IT Health Check carried out?
Effective providers should meet the highest industry standards when delivering an IT Health Check. At Arc Systems, for example, our security experts review every part of an organisation’s IT infrastructure and IT setup to assess and evaluate it for current and future risks.
People, processes, and technology
There are three key elements to evaluate during an ITHC:
- People: As the human element is often the weakest link in cybersecurity, it is important to assess staff awareness, training programs, and roles and responsibilities. This ensures that everyone, from top management to the frontline staff, is equipped with the knowledge and tools to maintain a secure IT environment.
- Processes: Health checks evaluate the robustness of your IT processes, from incident response protocols to data backup and recovery plans. They ensure that these processes are not only in place but are also effective in mitigating risks.
- Technology: Leveraging a mix of automated scans and manual testing, effective ITHCs delve deep into your IT infrastructure, evaluating the efficacy of firewalls, vulnerability scanning of internal and external systems, and assessing the configuration of remote access solutions.
What is an ITHC report?
At the end of our health check, organisations typically receive a detailed report that not only highlights vulnerabilities but also provides actionable insights. This ensures that IT teams know exactly where to focus their efforts for maximum impact.
Reports also serve as a valuable tool for demonstrating compliance with various industry regulations, giving stakeholders peace of mind.
The benefits of regular IT Health Checks
With non-stop new compliance regulations emerging in the IT sector, along with higher numbers and increasing sophistication of cyber threats, the stakes have never been higher. An IT Health Check is no longer a luxury but a necessity. Here’s why:
Proactively identifying vulnerabilities
Before cybercriminals can exploit vulnerabilities in your system, we identify and rectify them. This proactive approach ensures that potential threats are neutralised before they can cause harm.
Building a solid security foundation
An IT Health Check provides a comprehensive assessment of your IT infrastructure, laying the groundwork for a robust security foundation. With Arc Systems, you’re not just patching vulnerabilities; you’re building a fortress.
Adapting to new threats
Cyber threats are not static; they evolve. Regular IT Health Checks allow businesses to adapt to new types of cyber threats and vulnerabilities as they emerge.
Regulatory compliance
In many industries, regulatory compliance isn’t just about avoiding penalties; it’s about maintaining trust. Our IT Health Check ensures that you’re not just compliant today but prepared for future regulatory changes.
Early warning system
Our health check acts as an early warning system, highlighting potential issues that might escalate into significant threats. This foresight allows for timely interventions, ensuring continuous protection.
Understanding defence capabilities
It’s not enough to have defence mechanisms in place; understanding their effectiveness is crucial. Our health check provides insights into how well your defences are performing and where they can be enhanced with cybersecurity best practices.
Cost-efficiency
By identifying and addressing issues early on, businesses can avoid the hefty costs associated with data breaches and system downtime. An IT Health Check is an investment in the future financial health of your organisation.
Peace of mind
In the digital age, peace of mind is priceless. Knowing that your IT systems are secure, compliant, and operating at peak performance allows you to focus on what truly matters: growing your business.
IT Health Check checklist
An IT Health Check checklist can be invaluable for ensuring that all critical areas are covered. When choosing a health check provider look for following:
- Network vulnerability scanning: Identifying weak points in your network that could be exploited by cybercriminals.
- Firewall efficacy tests: Ensuring that your firewall is configured correctly to block unauthorised access.
- Compliance checks: Verifying that your IT systems are in line with industry standards and regulations, such as ISO 27001 or PSN IT Health Check requirements.
- Server and storage assessment: Evaluating your servers’ and storage devices’ health and performance.
- Software audit: Listing all installed software and checking for outdated or unlicensed versions.
- Physical security measures: Assessing the physical security of the IT infrastructure, including access controls and surveillance.
- Data backup and recovery plans: Confirming that adequate backup systems are in place and that data can be quickly recovered in the event of a system failure.
- Employee training and awareness: Checking that employees know cybersecurity best practices and how to respond to potential threats.
- Incident response plan: Ensuring a clear plan is in place for responding to IT and cybersecurity incidents.
- Review of previous incidents: Analysing past incidents to identify lessons learned and areas for improvement.
Free vs. paid IT Health Checks
Choosing between a free and paid IT Health Check often boils down to your specific needs and resources.
A free IT Health Check from a trusted vendor, like Arc Systems, can provide a comprehensive and valuable assessment covering essential areas like network vulnerability and firewall tests. Paid services may offer additional features like customisation and in-depth manual testing, and may be vital if you have a specific issue.
A free service is an excellent starting point for businesses. It’s quick, efficient, and offers actionable insights, making it a highly cost-effective option for enhancing your IT security and performance.
Ensure compliance and book an IT Health Check today
Ready to take proactive control of your security posture and comply with fast-evolving regulations? Booking an IT Health Check will not just ensure strong security controls, it will also instill peace of mind for your entire team.
With 30 years in the industry, our team of experts at Arc Systems is here to guide you every step of the way. Whether you’re looking for a comprehensive IT Health Check or have specific questions about your organisation’s cybersecurity, we’re here to help. Artistic Laboratory in Southend said “I can always rely on Arc Systems expertise, efficiency, and total awareness of customer needs.”
Don’t wait for a security breach to take action. Schedule your free IT Health Check with Arc Systems today and ensure your IT infrastructure is robust and secure. For personalised guidance, you can also speak to our team of seasoned IT professionals on 01268 288100.