Arc Systems are based in Basildon and subsequently provide many of the local businesses in the area with IT Support and general IT Services. Our reputation in the area is second-to-none and have continued to maintain solid and professional working relationships with our customers in the town and surrounding areas.
With over 30 years in the IT industry services businesses across essex, we are expertly qualified to support your systems and build a successful business relationship with you and your team in Basildon
Arc Systems provide a host of cloud and IT services to customers throughout Basildon. IT support makes up a big part of what we do and we pride ourselves on offering a high-end service for our customers in Basildon and the rest of Essex.
IT support is often a big expenditure for businesses and having your own internal IT department is not always affordable, especially for new businesses. Our range of IT support services provide the perfect solution. Read below for more details.
If you’re looking for fast and reliable IT services, Arc Systems provide flexible IT Support services across Essex. You will be supported by a dedicated account manager, backed by an experienced team of experts. No matter what type of set up your business uses, we can provide support that you can rely on when you need it most.
Arc Systems was incorporated in 1992 and has since established itself as an experienced and respected IT Managed Service Provider, offering cost-effective solutions to its customers in the areas of IT support, cyber security, managed backup, cloud services and internet connectivity.
We continually strive to provide the highest level of service to each of its customers by offering a personal range of in-house expertise, tailored to each business’ specific needs.
With over 300 clients, Arc understands the importance of building strong customer relationships and ensuring that each business’ IT expectations are met. In doing so, we are able to retain our clients and continue to offer an invaluable service year on year.
For more information on how Arc Systems handle IT Support queries for our customers in Basildon, read our blog on ‘An inside look on how Arc Systems are providing IT Support in Essex’.
Main stream IT generally sits on a Microsoft platform and it is essential therefore that you are supported by a Microsoft accredited partner. As a Microsoft Gold partner, specialising in small and mid-market, we have the ear and support of Microsoft, ensuring you gain access to the highest levels of support.
At Arc, we are also audited and have our quality management processes approved by British Standards. We are an ISO 9001 quality approved managed service provider which ensures that our customers are receiving a consistent and high level of service across the board.
You and your business can be assured that you are in safe hands when you entrust your support to Arc Systems.
Bolster your existing IT teams by having access to additional manpower, technical knowledge, project delivery and holiday and sickness cover. We act as an extension to your in-house expertise, providing access to experienced engineers and consultants ho assist you with your existing infrastructure and can help plan for the future.
We already partner with a number of companies across Basildon, our 30 years worth of experience means e are equipped to deal with any IT challenges and provide reliable solutions.
Our SLAs range from instant response to eight hours. We provide your business with a dedicated business manager who understands your requirements and provides a bespoke service that fits your budget.
Our employees are the key to our success. Our team work with technical proficiency, the highest level of customer care and an unrivalled dedication. From our Engineers and Consultants who are accredited in the key areas of IT to our Admin Team & Support Staff without whom we wouldn’t function. As experienced professionals, we have spent the majority of their careers working within the IT sector and understand the importance of an effective IT system for any business.
Arc Systems provide full transparency. Before entering into an agreement with us, we explain everything in plain language so you know exactly what you are getting.
to help ensure you know the service you will receive.
Arc Systems believes that contracts should be transparent. Before any of our clients enter into a contract with us, we explain everything in plain language so they know exactly what they are signing up to. Our IT support contracts are very easy to understand because the simplest IT solutions are usually the best.
With simple contracts where everything is clearly explained, we explain to you what you can expect from us in terms of IT Services, system monitoring and response times.
If you run a business in Basildon and are looking for reliable and professional IT support then we’re here to help. We work with businesses of all sizes, providing them with a service they know they can rely on.
Use the form to get in touch now and we’ll be happy to provide more information about how our service works and the benefits it can provide your business.